Change email address

Description When I changed my email address I received an error message saying that the new email address is already used. Please tell me where to find the location of that email address in Zoom so that I can clear up the problem. Send your reply to billy589klein@sympatico.ca.

Error
“The new email address is already used.”

Which App Type (OAuth / Chatbot / JWT / Webhook)?
Knowing the endpoint/s can help us to identify your issue faster. Please link the ones you need help/have a question with.

Which Endpoint/s?
Knowing the API endpoint/s can help us to identify your issue faster. Please link the ones you need help/have a question with.

How To Reproduce (If applicable)
Steps to reproduce the behavior:

  1. Request URL / Headers (without credentials) / Body
  2. See error

Screenshots (If applicable)
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Additional context
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Hey @william.klein, are you using the API for this?

You can find the list of users on your account here: https://zoom.us/account/user#/

For non API questions please reach out to support.zoom.us.

Thanks,
Tommy

Hi Tommy

  Thanks for paying attention to my vexing question.

  I have never heard of           application

program interface (API). I don’t know what to do with it and I
am not aware that it is a component of my Zoom installation.
Please tell me how to examine my Zoom application for it.

      I shall be happy to invite you to share a session with me on

my computer.

      I merely have a Dell laptop XPS15 running Windows 10. The Web

site

[              https://zoom.us/account/user#/ does not

reveal any email account attributed to me except the address from which this message
is written.](https://zoom.us/account/user#/)

                  And I have never purchased any service

from Zoom. I merely installed the free entry-level version
of Zoom to my computer.

        Your assistance is much appreciated.

        Thanks

        Bill

      [](https://zoom.us/account/user#/)

Hey @william.klein,

For non API questions please reach out to support.zoom.us.

Thanks,
Tommy