You cannot authorize the app zoom get api call

API and Webhooks
1

Description
You cannot install the app because you don’t have the required permissions. Please contact your IT administrator for permission and try again.

Error
View sub account’s Dashboard data

View and manage sub account’s user meetings
Which App Type (OAuth / Chatbot / JWT / Webhook)?
OAUTH

Which Endpoint/s?
https://api.zoom.us/v2/metrics/meetings

How To Reproduce (If applicable)
Steps to reproduce the behavior:

  1. Request URL / Headers (without credentials) / Body
  2. See error

Screenshots (If applicable)

image
image964×569 31.4 KB

Additional context
Am still new to ZOOM API and Dev tools, but last week I was able to register my app and make get api calls. Yesterday and Today, I keep getting the same error,“You can’t’ authorize the app” even though I am the admin for zoom.

Please provide help.

2

The listed API scopes / permissions in your screenshot indicate that you:

  1. Need to have an account that includes the Dashboard
  2. Your account needs to be a “Master” account, this requires having an account with a verified Managed Domain, and to have custCreate enabled. This requires submitting an email to isv@zoom.us

As a workaround, try removing any Reports, Metrics, or Dashboard APIs/Webhooks, and remove any Billing or Account APIs. Then see if you run into this same issue.