Error authorizing app with Admin user

API and Webhooks
1

Description
I have an OAuth app set up for testing with some account level scopes. I am unable to authorize the app with an Admin user.

Error
You cannot authorize the app.You cannot install the app because you don’t have the required permissions. Please contact your IT administrator for permission and try again.
Error for: View all users’ history and channels (scopes imchat:read:admin, user:read:admin)

Which App Type (OAuth / Chatbot / JWT / Webhook)?
OAuth

2

Hey @snp

Thanks for posting on the Zoom Devforum! I am still learning, but I will try my best to help answer your question. :slightly_smiling_face:

Checkout these related threads that may have the answer you are looking for:

If these threads did not help, please let us know by replying back here and someone from the Developer Relations team will get back to you shortly.

Thanks,
DeveloperBot

3

Those threads does not help resolve the problem for me.

4

Hey @snp,

Can you please provide a screenshot of the issue?

Thanks,
Tommy

6

Hi Tommy,

Here is the screenshot:

Auth error
Auth error1276×1076 54.7 KB

7

Hey @snp,

That error means the user installing the app does not have the respective permission:

Screen Shot 2020-08-25 at 6.27.20 PM
Screen Shot 2020-08-25 at 6.27.20 PM1444×144 11.6 KB

Please try giving that user permission and let me know if that fixes the issue. :slight_smile:

Thanks,
Tommy

9

That was it. Thanks Tommy.

1 Like
10

You are welcome! :slight_smile:

-Tommy

11

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