2023 Macbook Pro M3, Sequoia 15.6.1 not showing background option in settings using Chrome

Video SDK UI ToolKit
1

Hi, We have a 2023 Macbook Pro M3, Sequoia 15.6.1 with 18GB RAM with Chrome Version 140.0.7339.210. I am using the latest Video SDK 2.2.12 and UI toolkit 2.2.10-1.
I have set for featuresOptions > virtualBackground > enable: true, enforceVirtualBackground: true, and for url we pass in a relative path /assets/backgrounds/logo.jpg in the virtualBackgrounds array. We have setup headers for SharedArrayBuffer After joining a zoom session (uitoolkit.joinsession) using the latest version of Chrome, backgrounds is not showing as an option under settings. Other desktop users do not have an issue. No errors seen in the console log. What are the possible reasons as to why this user might not be able to see backgrounds?

Thanks,

Phil.

2

Problem solved, guest had a chrome extension installed that was affecting the zoom video sdk capabilities.