4700 error for a published app

Hi there,

We are experiencing 4700 error with our existing app. It was working fine until a couple of days back but now we are getting this error.

We double-checked that the OAuth Redirect URL is added to OAuth Allow Lists.

The authentication flow seemed to be broken when we submitted an update about the EU listing but we are not sure whether the root cause is this update.

What could be the issue?

Hello,

Thank you for reaching out can I get the name of your app? Also who is getting the 4,700 error customers in general or a specific user?

Regards, Kwaku

Hi Kwaku,

App name is “Jotform”.
Every user that tries to authenticate faces the issue.

Hello,

Looks like there was a whitelisting issue, which was resolved with the Update request you submitted, it was just approved and the issue is resolved now.

Regards, Kwaku

Hi Kwaku,

Thank you for your support. It seems to be resolved now.

Bests,