7004 error when sending message from chatbot

API and Webhooks
1

Description
Sending messages via chatbot was working fine when used with a local instance of my app, but then I uninstalled the chatbot app in the “Local test” tab, and then I couldn’t get chatbot messages to send, even after reinstalling the chatbot app. I kept getting the response { code: 7004, message: ‘Not authorized.’ }.

I noticed that neither of the call logs under the chatbot app or under the oauth app that I’ve also got installed list the POST to /im/chat/messages. This is strange because Zoom’s obviously receiving this request and responding to it.

Error
{ code: 7004, message: ‘Not authorized.’ }

Which App Type (OAuth / Chatbot / JWT / Webhook)?
Chatbot

Which Endpoint/s?
/im/chat/messages

2

Hi @hlowso,

Thanks for reaching out about this. Can you double check that you have the account permissions outlined here:

Let me know—thanks,
Will

3

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