Access token expired

API and Webhooks
1

Hi,
We created JWT credentials last year and now we’re getting access token expired. Can you please help?

1 * Client out-bound request

1 > GET https://api.zoom.us/v2/users?status=active&page_size=300&page_number=17

1 > Authorization: Bearer eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJ0NEs0ZDE4RlI2U3ZONzhrOHBOQ3lRIiwiZXhwIjoxNjg3ODA4MjA1fQ.NhyXT3uTVfj0yL4k6aWtCpCu0mWepFK8DZYhoMAEvw4

1 > Content-Type: application/x-www-form-urlencoded

1 > Accept: application/json

1 * Client in-bound response

1 < 401

1 < expires: Thu, 01 Jan 1970 00:00:00 GMT

1 < CF-RAY: 7dd7e6f68f7b2343-SJC

1 < Server: cloudflare

1 < Connection: keep-alive

1 < pragma: no-cache

1 < Date: Mon, 26 Jun 2023 19:36:58 GMT

1 < set-cookie: __cf_bm=Rre.QIwUFkXkNRPi883HOJGY_JK3jFJH36iWTvfTlVE-1687808218-0-AX0oaASUp3iIyNUhK4ItzWQPh/XXx6VMAFQM2hpz4xUp/U92B+OTaYUCfBDOmi3nrwMSnBz5v26mXEYh2fDOtGo=; path=/; expires=Mon, 26-Jun-23 20:06:58 GMT; domain=.zoom.us; HttpOnly; Secure; SameSite=None

1 < set-cookie: _zm_mtk_guid=4804ca4a8d2c4d59961c05fdd53498b8; Domain=.zoom.us; Expires=Wed, 25-Jun-2025 19:36:58 GMT; Path=/; Secure

1 < set-cookie: _zm_chtaid=884; Domain=.zoom.us; Expires=Mon, 26-Jun-2023 21:36:58 GMT; Path=/; Secure; HttpOnly

1 < set-cookie: _zm_ctaid=lkwuTEl3RbCfYhwqC_XBbg.1687808218701.0b62ff9e71378c070828d5280f294da1; Domain=.zoom.us; Expires=Mon, 26-Jun-2023 21:36:58 GMT; Path=/; Secure; HttpOnly

1 < set-cookie: cred=4A5695E1FF07FE76024263446E3458A4; Path=/; Secure; HttpOnly

1 < set-cookie: zm_htmaid=“”; Domain=.zoom.us; Expires=Thu, 01-Jan-1970 00:00:10 GMT; Path=/; Secure; HttpOnly

1 < set-cookie: zm_tmaid=“”; Domain=.zoom.us; Expires=Thu, 01-Jan-1970 00:00:10 GMT; Path=/; Secure; HttpOnly

1 < set-cookie: zm_haid=“”; Domain=.zoom.us; Expires=Thu, 01-Jan-1970 00:00:10 GMT; Path=/; Secure; HttpOnly

1 < CF-Cache-Status: DYNAMIC

1 < NEL: {“success_fraction”:0.01,“report_to”:“cf-nel”,“max_age”:604800}

1 < Cache-Control: no-cache, no-store, must-revalidate, no-transform

1 < x-content-type-options: nosniff

1 < Report-To: {“endpoints”:{“url”:“[https://a.nel.cloudflare.com/report/v3?s=wU0CCBQaHTT2S2DCZ%2BKN3KlHads4GrjlP88m%2BiMGiZC5WzYmwg7265BJbbnMjHlKO5gOH9fZaOFcuTd66v%2F1V6QOXJ4RpVj5AyFXzYJm%2FaKq3%2BTqhUWh%2Bosi%2FDF2”}],“group”:“cf-nel”,“max_age”:604800}

1 < alt-svc: h3=“:443”; ma=86400

1 < x-zm-trackingid: v=2.0;clid=aw1;rid=WEB_e8979303f2c4fa55e19448179823dfee

1 < Content-Length: 49

1 < x-zm-zoneid: OH1

1 < Content-Type: application/json;charset=UTF-8

1 <

{“code”:124,“message”:“Access token is expired.”}

Thanks,

Magesh

1 Like
2

HI @Magesh_Selvaraj
Thanks for reaching out to us.
Can you please check that the JWT app with the one you are generating the token is still active in your account?