JWT with generated token

Description
We follow the link to create JWT app, generate API key/secret, and generated 1 week token for testing
But it always said {“code”: 124, “message”: “Invalid access token.”}

Error

Which App Type (OAuth / Chatbot / JWT / Webhook)?
JWT

Which Endpoint/s?
https://api.zoom.us/v2/users?status=active&page_size=30&page_number=1

How To Reproduce (If applicable)
using sample c# code as below, get same error

		var dclient = new RestClient("https://api.zoom.us/v2/users?status=active&page_size=30&page_number=1");
		var request = new RestRequest(Method.GET);
		request.AddHeader("content-type", "application/json");
		request.AddHeader("authorization", $"Bearer {token}");
		IRestResponse response = dclient.Execute(request);

Screenshots (If applicable)
If applicable, add screenshots to help explain your problem.

Additional context
Add any other context about the problem here.

Hey @alan.chen,

We are aware of the JWT Token issue and are working to fix asap.

Please stay updated here:

Thanks,
Tommy

Hello Tommy,
I try to reactivate my JWT app but I still got the Access token is expired error so I can’t use the app for integrate my Moodle via Zoom API (not LTI).
When I try to change the token Expiration Time it’s do nothing and still got the error of Access token is expired.

Regards
Muhammed Badran

Hey @muh_bd,

Can you please send your Zoom account # and the email used to create the JWT App to developersupport@zoom.us and we will get this fixed!

Thanks,
Tommy

image001.png

Hey @muh_bd,

Can you please send your Zoom account # and the email used to create the JWT App to developersupport@zoom.us and we will get this fixed!

Thanks,
Tommy