Add a webinar registrant not capturing fields

API and Webhooks
1

Using this template helps us debug your issues more effectively :slight_smile:

Description
Hello! I’m wanting to use the Add a webinar registrant api to create registrants. When trying either in custom PHP or Postman I can create the user fine, but the following fields will not populate:

  • State / Province
  • Country/Region
  • Organization Type
  • I would like to receive communications regarding other events, products, and resources.

I’ve tried custom data, the data in the example on the API page, and data from the Zoom Postman example file. I’m going to attach screenshots of the example from the API page and the created registrant without the fields.

Error
Registrant fields missing

Which App Type (OAuth / Chatbot / JWT / Webhook)?
JWT

Which Endpoint/s?
Add a webinar registrant api

How To Reproduce (If applicable)
If the Postman code is needed let me know where I can securely email.

Screenshots (If applicable)

If applicable, add screenshots to help explain your problem.
Zoom - Postman
Zoom - Registrant

2

For anyone that comes across this, the fields that were not appearing ended up being custom fields (even thought fields like State and Country already exist by default) that someone must have created at some point in the past.

I found this out by filling out a registration from the webinar’s provided Registration Link, and then reviewing that data with the “List webinar participants” API to see what fields were linked and how they were named.

3

Glad you were able to resolve this :slight_smile: