Additional Meeting Callbacks Received

API and Webhooks
1

Erroneous or additional callbacks being received for a Meeting.

Received additional Recording Stopped and Meeting Ended event callbacks after Recording Completed, as seen in the screenshot below.

JWT app setup up under Sub Accounts with Event Subscription in each for the following Events: Meeting Started, Recording Started, Recording Stopped, Meeting Ended and Recording Completed

App - AIU_INT_JWT

Meeting_92919485618_Addl_Callbacks

What would cause this to happen? Please let me know if any additional info is required.

3

Hey @kupadhyaya,

Can you send the JSON payload of one of the additional webhooks so we can debug?

Thanks,
Tommy

4

Hi Tommy,

Unfortunately, we are not currently storing the additional callback events record/JSON payload since the meeting record was available in our system and our service processed the event(s), as they were received instead of putting them in a holding table. We have seen some more cases of this where we are getting additional callback(s) after the meeting life cycle has completed, again not sure what would cause this to happen? We will add the necessary logging to capture this info and send it to you, if we see any further examples of this.

Thanks.

5

Hey @kupadhyaya,

Yes, please share one of the extra webhooks if you can so we can debug this.

Thanks,
Tommy

6

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