"An Error Occurred" when trying to update our app, app no longer appears but still works

App Marketplace
1

Description
Hi there - we were trying to update our app to be in compliance with DSA Article 30. However, when we clicked our app we got a screen “An error has occurred”. Afterwards, our app no longer was listed in our manage apps list and can no longer be found, but appears to still be working when used via SDK keys

Any suggestions how to fix this so we can update and maintain our app?

How To Reproduce

  1. Go to App Marketplace
  2. Click on the app we wanted to update (no longer possible as it disappeared)
  3. See an error “An Error Occurred” with a message about the app not existing
2

Hello,

Let me convert this conversation to a DM so I can get the information required to help with this.

Regards, Kwaku

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