This is for developer-specific feature requests. For other requests please contact our customer support team.
Is your feature request related to a problem? Please describe.
As an admin with several sub accounts, we get emails from users who encounter SSO errors and include a tracking ID (“WEB_…”).
Describe the solution you’d like
We’d like an API to get the tracking info for a specific tracking ID. That will allow us to make a request to each sub account simultaneously and parse the error from whichever sub account returns the tracking info. (Even better would be if we could make one request to the parent account and have that return the tracking info for any sub account.)
Describe alternatives you’ve considered
Currently, we sign in to each sub account individually and enter the tracking ID to figure out which sub account the user tried to sign in to, and what error they got.
Add any other context or screenshots about the feature request here.