API List Variable Logs can only return max 10k rows

API and Webhooks Contact Center
1

the API List Variable Logs(Contact Center APIs) can only return max 10k rows each API call,

as a work around, I can reduce the timeframe but can’t ensure it will have less than 10k rows in any given timeframe in peak .

So I tried call the API with engagement_id parameter, But it only takes one engagement_id each time, and will call API once per engagement, it hits the rate limit of 30k API call per day very quick .

any solution on this ?

thanks!

2

hi @Zoom_Data ,

I have heard that hard limit before although I do not have a documented answer for you.

I would agree that reducing the timespan and make multiple requests would be the answer

all the best

John