API polls results not show guests feedback

Hello,

with an API call to polls results just the results of registered participants are retrive, guests result no, there is a way to retrive the guests results also?

Thanks

Hey @b.simone,

Can you provide more details please like how to reproduce the issue?

Please see the “Downloading a Report of Poll Results” for more info:

Thanks,
Tommy

Hello @tommy,

thanks for your reply, these are the steps:

  1. Create Meeting
  2. Create Poll inside meeting
  3. Start meeting with 3 participants (2 Guests and 1 registered Zoom User)
  4. Start Poll and collect response

now, if i download the Report of Poll result for this meeting i have 3 rows:

if i call API GET /past_meetings/{meetingId}/polls for retrive the poll results i can get just the result of registered user and no the result of guests:

Thanks

Hey @b.simone,

Thanks for the info. I will see if the API supports guest polls and get back to you. (ZOOM-150127)

Was meeting registration turned on or off for this meeting? Can you also share meetingID so I can look in logs?

-Tommy

Hi @tommy,

thanks, meeting registration was off for this meeting, i share in a private message the meetingID.

Thanks, Bruno.

Thanks for additional details @b.simone!

I will provide updates as we investigate.

-Tommy

Hello Tommy,

in the meantime there is a way for colleting the XLSX poll reports massively?

Thanks, Bruno.

Hey @b.simone,

Engineering just confirmed this is a bug and working to fix.

Here is info on getting polling reports in the meantime:

Thanks,
Tommy