API update registrant not working

API and Webhooks
#1

The API update registrant to set a registrant to approved is not working. I have seen similar posts in this forum, but they seem to be related to the occurrence_id param not being included. I’m currently testing this in Postman as follows:

PUT
https://api.zoom.us/v2/meetings/[REDACTED]/registrants/status/?occurrenceid=[REDACTED]

Authorization: Bearer {My JWT token}
Content-Type: application/json

Body:
{
“action”: “approve”,
“registrants”: [
{
“id”: “JtuCwt0BTd6llH9zXcuvQA”,
“email”: “{user email}”
}
]
}

This API call returns 204 No Content, but the status of the registrant does not change.

Any help would be appreciated.

#2

Hi @kurban ,

Thank you for your inquiry! Do you have the following scopes enabled to grant permission to make the update?

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Gianni

#3

Thank you, Gianna. I think that’s moving me in the right direction.

I have used the add meeting, add registrant APIs without setting scopes so I didn’t realize that they existed or that they had to be set.

Could you please let me know where scopes permissions are set?

Thank you!

Karl

#4

So in reading up a bit on scopes, it looks like that is under Oauth authentication. I have been using JWT for authentication for all of the other API calls like add meeting and add registration. So for the update registrant API am I required to use oauth, or can scopes be defined under the JWT? I’m not seeing a place to do that. Thanks.

#5

Hi @kurban,

Ahh sorry that’s on me! I missed that you were using JWT in your initial post.

Your request body looks right from what I can see, but change the endpoint/path URL after v2 to /webinars/{webinarId}/registrants/status

Make sure to include those same query parameters of webinarId and occurrence_id :slight_smile:

Thank you,
Gianni

#6

Hi Gianni,

I have set up a meeting, not a webinar. And I have a meeting ID which was returned from the add meeting API. So if I change the URL to /webinars… it results in an error. I believe the /meetings URL is correct.

Thanks,

Karl

#7

Btw, I tried ?occurrence_id=[REDACTED] and ?occurrenceid=[REDACTED] (without the underscore) so see if that parameter made a difference. I currently have the parameter as occurrence_id.

#8

Hi @kurban ,

You’re absolutely right about the URL then since you’re looking to update a meeting registrant and not webinar, I’m a little off today :sweat_smile:

Please send your full request parameters/body, and response results to developersupport@zoom.us, addressed to me and with a link to this thread and I will try to reproduce this issue and debug.

Thank you,
Gianni

#9

I did finally get this to work. The issue was that in certain API calls, the registrant id is “registrant_id” and in this one it is just “id”. Once I made that change everything worked as expected.

Thanks!

1 Like
#10

Ahh okay, glad it’s resolved! You put “id” in your request body in you initial post, so where did you have it written differently that affected this API endpoint?

#11

In my RestClient code, I created a class using registrant_id. Since that call wasn’t working, I decided to use Postman to find out where the issue was. I structured the json body for Postman by hand and used the correct “id” instead of “registrant_id”.

1 Like
#12

Thank you @kurban , this is helpful. Appreciate you sharing!

#13

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