Description I’m using the custom UI feature on the latest macOS SDK. I have a component which is very similar to the ZMSDKThumbnailView component from the sample application. It has an arrow button feature to scroll through the video thumbnails of participants in my zoom meeting. I have a severe is…

Hi @nraj , Thank you very much for the post, the details, and the screenshots. We are able to identify an issue with our demo app, but this should not affect the SDK integration in your own app. Are you experiencing the same issue in your own app?

Hi @carson.zoom , Yes I experience the same symptoms in my own app. The component I created in my app is very similar to parts of the demo app, so I think it’s possible that whatever issue you all found in your demo app is the same issue I have with mine. Could you share some further details on wha…

Hi @carson.zoom - just wanted to see if I could gather any further details from you on this issue?

Maybe related [image] Sometimes mac app with Zoom SDK hangs up (not responding) at the beginning of the meeting macOS Description Sometimes (in around 20% cases), the app hangs up at the beginning of the meeting when I start to display participant’s video. Please see the …

Hi @nraj , Thanks for the reply. We are having an SDK release very soon. Please have a try with the newer release and see if the issue persists. Thanks!

Thanks for the update @carson.zoom ! I know it’s difficult to say for sure, but any high level idea when we can expect the next release? We’re waiting on a few key fixes - this issue in particular has significant impact on our application so we would like to close the loop on it asap. Thanks, Nitin …

Hi Nitin, Thanks for the reply. We are targeting to have a release around 06/30. Please follow our Github repo for any updates. Thanks!

Hi @carson.zoom thanks for the update! Thanks, Nitin

Hi @carson.zoom , I’ve updated to the latest SDK v5 released tonight ( https://github.com/zoom/zoom-sdk-macos/releases/tag/v5.0.24433.0616 ), and unfortunately I reproduced my application hang with custom video on this release as well. Using the latest macOS demo application bundled with the v5.0.2443…

Hi @nraj , BEWARE This workaround is very dangerous and need to be used with great caution. Tested with v4.6.21666.0427. @implementation NSOpenGLView(Swizzling) + (void)initialize { [self swizzle_lock]; [self swizzle_unlock]; } + (void)swizzle_lock { static dispatch_once_t onceToken…

App hangs when using custom UI with video

Meeting SDK macOS

dmytro (Dmytro) June 16, 2020, 12:49pm 5

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App hangs when using custom UI with video

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