App security review

Description
we received a notice that our app was undergoing a security review. It has been ~3 weeks now and we still have not heard back. Understandably the holidays slowed things down but I would really appreciate it if you could provide me an expected time frame for when our app will be published? A lot of our testing is contingent on this and it is really slowing us down. Thanks for your help.

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Hi @snovosel

Thanks for reaching out to the Zoom Developer Forum!

The Security review team is currently experiencing a heavy volume of Marketplace Apps to review. For submissions which have passed the Functional review and are currently awaiting the Security review - the expected review/response time is ~2 weeks.

I understand how this can be impactful for you and I appreciate your patience.
Best,
Elisa

We have been in the security review for a month now which is longer than the estimated ~2 weeks. We are completely blocked until this is completed. Can we please get some sort of time estimate for how long each review takes or at least how long it will be until our application has been reviewed?

Hi @snovosel

I understand how you are feeling about this situation.
Could you please share with me the name of your app and the client ID on a private message? or by sending this information via email to developersupport@zoom.us

Thanks a lot
Elisa