Description
Attendee cannot send a message to panelists via browser client. Even though the “Allow participants to chat:” select value is set to “All panelists”, messages cannot be read by panelists. If you change it to the “All panelists and attendees” it works but it should work the other way around too.
Error
There isn’t any error message for this.
Which version?
Current browser client of Zoom
To Reproduce(If applicable)
Steps to reproduce the behavior:
Start the session, host use Zoom app for Mac OS to host the session
Attendee join the session via web browser (Google Chrome)
Host and attendee send messages, no issue.
Host restrict attendee to chat with All panelists (see screenshot 1)
Attendee can send the messages and it seems like the chat went through
Host unable to see the messagesThis issue doesn’t happen when the attendee is using Zoom app for Mac
Allow in meeting chat is turned on. The problem is when host restrict attendee to chat with All panelists, browser state doesn’t update. And it is still trying to send message to the “All panelists and attendees”. You can see the screenshots below.
What version of the WebSDK are you using? I wasn’t able to reproduce it. I tried with the same steps and was able to see the chat when Host set it to All panelists.
Attendee in the websdk types in a message(1st screenshot)
Attendee in the websdk sends the message (2nd screenshot)