When users join a Zoom meeting through the browser on an iPad device, the microphone is automatically disabled, and an error message stating “Device not found”. This issue occurs consistently for users accessing Zoom via chrome browser or any other browser on their iPads .
This issue does not occur when joining the same meeting via the Zoom desktop or mobile app on other devices.
We have tested multiple iPads running different versions of iOS with the same results.
Currently, we are encountering the error across all platforms, including the web. We are following the methods outlined in the Zoom sample, videosdk-web-sample
Here’s a snippet of our code:
import { Stream } from “@zoom/videosdk”;
export type MediaStream = typeof Stream;