Audio problem while screen sharing and streaming youtube video

Video SDK Web
1

Hi,

When we share the entire screen and if we play a youtube video, the listener is able to hear only the youtube audio but not the user audio. The user audio is muted at both ends. The user has enabled the checkbox for sharing the system audio. It works on Mac but not on windows.

When the checkbox is not enabled, user audio is heard on the listener side but not the youtube audio.

Which Web Video SDK version?
1.5.5

Device (please complete the following information):

  • Device: X64 based PC
  • OS: windows 10 pro
  • Browser: Chrome
    Browser Version 108.0.5359.125 (Official Build) (64-bit)
2

Hey @kvr

Thanks for your feedback.

There are some limitations with sharing Chrome tab audio. Here is the detail about this.
https://marketplace.zoom.us/docs/sdk/video/web/essential/screen-share/#share-chrome-tab-audio

Thanks
Vic

3

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