AudioType is being switched to NONE on its own

Is there any reason why the AudioType would automatically switch from VOIP to NONE after joining a call? I’m using custom ui. Also, when I uninstall the application and build it again, the audio works fine the first time. It asks me to confirm if i want to give access to camera and microphone. Its when I run it a second time or after that there is no audio. There is still video however.

Using the latest version of the SDK, just downloaded it on Monday.

Smartphone (please complete the following information):

  • Device: iPhone 7
  • OS: iOS 12.3

Hi oderza,

Thanks for using Zoom SDK. Do you mean that even if you select VoIP after joining the meeting, then it will automatically switch to None? Could you provide more detail on how to reproduce this?

For custom UI, the idle/default status for AudioType is None after start/join a meeting, if you would like to join as VoIP, you can use the following interface before the meeting:

Or use the following interface while in the meeting:


I started deploying and testing on my iPad and the issue no longer happens. I will try again to see if it is still happening on my iPhone 7 and report back with iOS version.

Glad to hear that the issue no longer happens. Let me know if you have any other questions. Thank you!