Auditability for Report & Analytics Downloads (API / Webhook Availability)

API and Webhooks
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1

We are using a Server-to-Server OAuth (S2S) app and the Reports → Operation Logs API to audit admin and user activity on our Zoom account.

We are able to retrieve several operational events (such as recording actions, user/role changes, and account setting updates). However, we are not able to find any logs, APIs, or webhooks that indicate when reports or analytics data are downloaded or exported.

Specifically, we would like to understand whether Zoom supports (now or via roadmap):

Any API endpoint that captures:

  • Report downloads

  • Analytics exports (CSV / UI exports)

  • Dashboard report exports along with who performed the action and when

Any webhook events related to:

  • Report or analytics exports

  • Access or download of reports

  • Whether such actions are expected to appear in: Operation Logs / Audit logs

Any enterprise-level compliance or security logs

Our goal is to set up security and compliance alerts (for example, notifying when sensitive reports are exported), and currently we do not see a supported way to audit these activities.

If this functionality is not available, could you please confirm this explicitly so we can document it as a platform limitation for compliance purposes?

Additionally, if there is any recommended workaround or roadmap item, we would appreciate guidance.

3

Hi @operations_zoom1 .

This functionality is not available at this time, but I will submit a feature request on your behalf. Can you please respond to my private message (you will see it in your dev forum notifications) with your account id so I can include it in the request?

In the interim, since Zoom does not currently provide native audit logs, APIs, or webhooks for export/download actions, here are some alternatives I looked into that may work to meet your compliance needs:

1. Auditing at the login UI Layer:

Even though Zoom doesn’t log “report downloaded” events, you can still track who accessed Zoom and when using your identity system.

If your organization uses Single Sign-On (SSO) (Okta, Ping, etc.):

• Your identity provider logs every login
• Logs include:

  • User identity

  • Timestamp

  • Application accessed (Zoom)

  • IP address and device info

This allows you to prove:

“User X accessed Zoom reporting at this time.”

While this doesn’t confirm the exact button click, it establishes accountable access to sensitive data.

2. Use security tools (SIEM / proxy logs)

If your company routes internet traffic through a:

• Security proxy
• Firewall
• Corporate VPN
• SIEM platform (Splunk, Sentinel, Datadog, etc.)

These tools automatically log:

• Website access
• File downloads
• URLs requested
• User identity (when tied to SSO)
• Timestamps

So when a user exports a Zoom report:
• Your proxy logs show the request
• Your SIEM stores the evidence
• You can alert on “CSV download” patterns

This is how many security teams monitor data exfiltration across all SaaS tools

By combining:

• Zoom operation logs (admin actions)
• SSO login logs
• Proxy / SIEM access logs

You can reconstruct:

• Who logged in
• What system they accessed
• When reports were likely downloaded

This can help give you a defensible audit trail without native Zoom export logs.

Can you let me know if this sounds like a viable option or any gaps in the thought process for your needs? I will use that feedback in the feature request as well.