AWS Amplify Application Creashes

Hello team - we have a react native based mobile app, which uses AWS Amplify for backed (user management, data storage, etc).

The application works fine including video and every thing. However, if the user log off and log back in then the application crashes.

The application doesn’t crash when we remove ZoomVideoSdkProvider tag from the code.
<ZoomVideoSdkProvider
config={{
appGroupId: ‘group.test.sdk’,
domain: ‘zoom.us’,
enableLog: true,
}}>

Is this the problem with Video SDK V1.9.5?
Can you suggest a fix for this issue?

Regards,
Barinder.

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Do you have any error logs from the app during the crash, or just prior?

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Does Zoom API logs errors some where? Or if you can share steps to generate extensive logging for Zoom events.

We might - but I’m not sure I currently have access to that. Was hoping your application might have given something back for errors. I will see if I can find more info on my side. Thanks.

We do see couple of these warning messages when the app loads.

The strange thing is that the APP crashes on Android but not on IOS.

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Yeah - that seems odd to me as well. I will try to dig into this more this week.

APP crash issue got fixed after I upgraded Zoom Video SDK version from 1.9.5 to 1.12.5

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