Hello I try to use meeting’s participants report. GET # /report/meetings/{meetingId}/participants I have result [Screenshot_3] As You can see The second participant does not have email and id. It is possible If user did not sign in. But this user was signed in. Steps: The meeting was creat…

Hey @Mike_Kollen , This question has been asked before and this answer may clear things up. [image] V2 api /report/meetings/{meetingId}/participants do not return email address API and Webhooks Hi @Mike_Kollen , A common scenario is that a user can join a meeting without …

Hi @tommy , thanks but your reply doesn’t help, mentioned case is not related. The very first post in this thread as well as detailed steps sent over the email clearly describe that the user WAS signed in.

Hi @Mike_Kollen , I ran some test and was able to duplicate your error on my end. I listed the below steps as to what could caused the missing email and id. The attendee is not currently signed into the Zoom Client. Next the attendee clicks the join url with the attached ZAK token - https://esynct…

Hello @michael_p.zoom I have some questions to you If user is not signed in via the Zoom client, after the meeting ends the report will not show the id or user’s email. Is it expected behavior ? Why if Host meeting joined to meeting report will show ID and email ? But will not show for parti…

Hi @Mike_Kollen , After following up with our Engineers for some more test, we’ve determine that this is not expected behavior and is a bug within our system. We don’t have a timeline right now but until we can fix the issue on our end, the workaround would be to have the customers join the meeting…

Hi @michael_p.zoom Any updates related to this issue ?

Hi @Mike_Kollen , This issue is still in our backlog to be worked on. We haven’t had the chance to put this in a release yet, you can follow our release log here .

Hey @babluvarun , Can you please post more details about your question so we can help debug? Thanks, Tommy

when users join through zoom sdk( {ZoomMtg} from ‘@zoomus/websdk’; ), iam passing username and email but email is not getting saved in participant details when i fetch reports

Blank email in /report/meetings/{meetingId}/participants

API and Webhooks

will.zoom (Will) September 16, 2020, 9:03pm 28

@elearningevolve got it—to clarify, if it’s a meeting this will remain empty when you fetch reports from the Meetings endpoint, for privacy reasons.

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Blank email in /report/meetings/{meetingId}/participants

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