Description
Ive created 2 different chat bot apps. ( still under development )
Error
on first app, Ive managed to get the “bot_installed” event, thus i get all the necessary fields/values for sending IMs.
on second app, i got lucky in getting the “bot_installed” event.
… days later
I try to uninstall the first app, and try to reinstall, at this time i never get the event already.
Which App Type (OAuth / Chatbot / JWT / Webhook)?
Chatbot
Which Endpoint/s?
Knowing the API endpoint/s can help us to identify your issue faster. Please link the ones you need help/have a question with.
How To Reproduce (If applicable)
Steps to reproduce the behavior:
- Tried to reinstall the app.
- I never get the bot_installed event, ever again.
Bot Installed Event Payload
{
"event": "bot_installed",
"payload": {
"accountId": "<account_id_here>",
"robotJid": "<robot_jid_here>",
"timestamp": 1585498436592,
"userId": "<user_id_here>",
"userJid": "<user_jid_here>",
"userName": "<my_username_here>"
}
}
Additional context
- I never submit my apps yet to prod.
- I let somebody installed the app, and redo all the steps provided here but seems to no avail.
Questions
- What could be the reasons of this intermittent behaviour?