BUG: Missing user.settings_updated webhook when changing settings

[ryan]

When changing some settings, the user.settings_updated webhook is never sent. Two examples:

1. Auto Recordings
   If the user enables or disables auto recordings, we receive the webhook. However if they change from local to cloud or vice versa, we do not receive the webhook.

2. Live Streaming
   If the user allows or disallows live streaming, we receive the webhook. However if they allow/disallow a type of live streaming e.g. Custom Live Streaming Service, we do not receive the webhook.

In both of these cases, these are changes to “subsettings” within a larger setting. Per the documentation, this is incorrect behavior:

The User Settings Updated event is triggered every time the settings of one of your app users or account users are updated.

[tommy (Tommy Gaessler)]

Hey @ryan,

This is a known issue:

Webhook not received when changed auto_recording from "local" to "cloud"

Description When a user visits : https://zoom.us/profile/setting?tab=recording Under the section “Automatic recording” , User can select “local” or “cloud” Even if the App is registered for webhook “user.settings_updated” event, webhook is not received in above case. But, If “Automatic recording” itself is turned OFF or ON then, I do receive the Webhook with event “user.settings_updated”. Error Webhook for “user.settings_updated” not received for that change only. Which App Type (OAuth /…

I will add the live streaming settings to the ticket as well. (ZOOM-139931)

Thanks,
Tommy