User settings updated webhook doesn't fire when recording settings changed

API and Webhooks
1

Description
When a user visits: https://zoom.us/profile/setting?tab=recording
When switching toggler of Automatic recording or any other settings. I don’t receive a webhook of “user.settings_updated”.

App id: [REDACTED]

Error
Webhook for “user.settings_updated” not received for any changes on the recording tab.

Which App Type (OAuth / Chatbot / JWT / Webhook)?
Using OAuth and Webhooks.

How To Reproduce (If applicable)
Steps to reproduce the behavior:

  1. Visit https://zoom.us/profile/setting?tab=recording
  2. Toggle "Auto recording”
2

Hey @maksim.shitsko,

Thank you for reaching out to the Zoom Developer Forum. Just to make sure that I understand, are you able to receive webhook events when you change other settings on that page.

Only the Auto Recording setting has this issue, correct?

Thanks,
Max

3

Hello, Thanks for your reply!

Auto Recording is the one I actually need. I tried a few other settings on the recording tab (not all), and didn’t receive webhooks too.

But I receive user.settings_updated webhook when I change “meeting authentication settings”. And this is the only setting that worked for me. I tried some on the Conference tab.

4

Hey @maksim.shitsko,

Thank you for the update. I was able to reproduce this issue on my end and have since reached out to our engineering team for confirmation.

I’ll be sure to update you here when I have more information. (ZOOM-264386)

Thanks,
Max

5

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