Bug Report: Black screen when overwriting screen share (Error 6205)

Bug Report: Black screen when overwriting screen share (Error 6205)

Environment

  • Zoom Web SDK Version: v2.2.12
  • Browser: Microsoft Edge v144
  • OS: Windows 11
  • Error code: 6205 (from browser console)

Pre-conditions

  • At least 1 Host and 2 Guest users join the same meeting.
  • All users have permission to share screen.
  • Security policy does not allow sharing Meeting ID or source code.

Steps to reproduce

  1. User1 starts screen sharing.
    → User2 and User3 can see User1’s shared screen normally.

  2. User2 starts screen sharing without stopping User1’s share (overwrite sharing).
    → User1’s share stops automatically.
    → User1 and User3 can see User2’s share.

  3. User3 starts screen sharing without stopping User2’s share (overwrite sharing).
    → User2’s share stops automatically.
    → User1 and User2 can see User3’s share.

  4. User3 stops screen sharing.

  5. User3 starts screen sharing again.


Actual Result

  • User2 sees a black screen while screen sharing is active.
  • Console log shows:e rrorCode: 6205
  • Screen content is not rendered.

Expected Result

All participants should be able to view the shared screen/tab correctly after screen sharing is overwritten by another user.


Frequency

  • 100% reproducible with the above steps.

Notes

  • Issue occurs only when screen sharing is overwritten by another participant without manually stopping the previous share.
  • Meeting ID and source code cannot be provided due to security restrictions.
  • SDK logs can be provided if required.

Hey @Thong1

Thanks for your feedback.

errorCode: 6205

Can you share which method threw the 6205 error? Also, what was the reason when this error occurred? Additionally, our sample app provides code to handle the related case — could you refer to this implementation?

Thanks
Vic