Screen share not working

Meeting SDK Web
1

Hi,
I am using websdk to join meeting. but can not share screen. i had config zoom.init screenShare:true
when chose windows to share only black screen appear. can not see anything
Please help my to findout the error and how to fix that

image
image1920×1040 128 KB

image
image1920×1040 118 KB

i try using zoom desktop app, but still got this error
image
image3840×1080 460 KB

2

Hey @tranvuong1803,

Are you serving your site over https?

Can you provide the meeting number you were using so I can check the logs? (CS-1587)

Related post:

Thanks,
Tommy

3

Hi (again) @tommy,

We’re seeing this issue as well, serving over https and the most recent meetingID is 901340777. But this is replicable with every meeting created so I can certainly provide more in real time if need be.

Thanks!

4

Hey @adrian,

Thanks for reporting the issue. I will update our engineers with your info.

-Tommy

5

Hey @adrian,

Please try using version 1.7.6, it should fix the issue.

Thanks,
Tommy

6

Hi Tommy,
I am facing the same issue, I could not see the shared screen content at the receiver end,
ny SDK versin is 1.7.7

7

Hey @ayush,

Are you seeing any errors in the browser console?

Thanks,
Tommy

8

Hi Tommy, there was some error with the SDK version. It’s working now.
Thanks.

9

Happy to hear you got it working now! :slight_smile:

Thanks,
Tommy