I’m trying to test out call recording, but I seem to never have recording privilege. I’ve tried a bunch of different things but can’t get it working. For reference, this is on Beta 16 on Windows 10.
I’ve tried scheduling a meeting through both the
zCommand Schedule Add command and my own zoom account. When I joined either with the Zoom Room, I get host status, but both
can_record of the Participant and
canRecord of the UpdateCallRecordInfo are false. Trying to record at this point gave me the “no privilege” error. I then tried to run the
zCommand Call AllowRecord command to give myself recording privilege. This updated the
can_record of the Participant to true, but the other remained false. Again, trying to record gave me a “no privilege” error.
If I joined the Zoom Room in that meeting, I easily had the Zoom Room give my account recording privilege with the
AllowRecord command and I was able to record, but the Zoom Room still couldn’t.
I’ve tried messing with the web settings – all three recording toggles are turned on. Please help. What’s my mistake, or is this a bug?