Callback zoom.alert

API and Webhooks
,
1

I am subscribed to "event": "zoomroom.alert", when my zoom room goes offline/online, I do not get these callback alerts all the time. It is very random. Is there a way to “fix” this issue?

{
    "event": "zoomroom.alert",
    "payload": {
        "account_id": "my_account_id",
        "object": {
            "room_name": "my_room_name",
            "component": 1,
            "alert_time": 1749043684809,
            "issue": "Zoom room is offline",
            "alert_kind": 1,
            "id": "my_room_id",
            "calendar_name": "",
            "email": "",
            "alert_type": 3
        }
    },
    "event_ts": my_event_ts
}