Camera is getting stuck in SDK Android - API Integration

We have integrated Zoom SDK in a third party app for Android devices. Now when the host starts the meeting and participants are joining through the app, the on screen running zoom app is freezing the video of the participants. If he/she turns the camera off and turn on again, it’s happening again. Video of the participants(from front camera) is getting stuck completely.

Which Android Meeting SDK version?

To Reproduce(If applicable)
Steps to reproduce the behavior:

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  2. Click on ‘…’
  3. Scroll down to ‘…’
  4. See error


Troubleshooting Routes
The troubleshooting attempt types you’ve already exhausted, including testing with the appropriate sample app (found on Zoom · GitHub).

Smartphone (please complete the following information):

  • Device: [Vivo Y01A]
  • OS: [Android Version 12]

Video reference

Support team,
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