Description
Many reports of cameras not capturing video for users of Apple’s new M1 based devices running Big Sur. On December 8, Zoom issued a new application release to fix these issues in the main Zoom application but these have not been shared to the developer community via a new Mac OS SDK update. See attached screenshot of one user seeing solid pink instead of video capture from the Settings/Preferences screen Video section.
Which version?
Mac OS SDK v5.2.42037.1112
To Reproduce(If applicable)
Steps to reproduce the behavior:
- Use a new Mac M1 laptop running Big Sur
- Open the Sample App, go into Preferences, then Video
- See black or pink solid screen instead of video capture.
Screenshots
Smartphone (please complete the following information):
- Device: Macbook Air (M1 chipset)
- OS: Mac OS Big Sur
- Version 10.16