The MAC M1 video doesn't render

Description
Using the latest ZOOM SDK, in the M1 environment, members’ videos cannot be seen after joining the meeting. Stable recurrence. We hope to update the SDK as soon as possible to resolve this issue. Or can instruct me how to do!

Which version?

v5.2.42037.1112

Smartphone (please complete the following information):

  • Device: [e.g. macPro-M1]
  • OS: [e.g. 11.0.1]

Hi @homellc123, thanks for the post.

Unfortunately we are still working on adding support for the new Apple silicon. We do not yet have a set release date for when this will be supported, but please do keep an eye on our release notes for the addition of this feature.

Thanks!

Hello @jon.lieblich ,

When do you fix this issue?
I checked the latest version(v5.4.54802.0124) of iOS SDK, but this issue still exist.

Thanks!

Hi @POLYGLOTS_Lesson,

This post is actually for the macOS SDK. If you are looking for help with the iOS SDK, please post over in #client-mobile-sdk:ios and we will be happy to assist. :slightly_smiling_face:

Thanks!

Hi @jon.lieblich ,

Oh, sorry about that.

As for macOS SDK, do you have any plan when this issue which M1 video doesn’t render is fixed?
Thanks!

Hi @POLYGLOTS_Lesson,

We are planning on adding M1 support in our next release of the macOS SDK, but do not yet have an exact timeline for this release.

Thanks!

1 Like