Can not start ZOOM on mobile, need to be awaiting to access although I'm a host

I have embedded Zoom app in my website, however, when I connect to Zoom app on mobile, I couldnt start the video although I’m a host. It appears “Waiting for the host to start this meeting”. Even though when I signed in ZOOM, I could not start video as well.
Which version?
5.1.2 (28642.0705)


Smartphone (please complete the following information):

  • Device: [e.g. iPhone 7 plus]
  • OS: [e.g. iOS13.1]

Additional context
Add any other context about the problem here.

Thanks for the post. It seems like you are facing issues with our Zoom client, which is out of the scope of what this forum is for(This forum is for Marketplace Apps). Please provide feedback to or try to contact Zoom client support at and one of the Zoom experts will be happy to assist you.