Description
I am working on an Android app where users have a CTA. This CTA will connect user to our support member on audio/video call. Can I use any of Zoom SDK’s for this requirement? If yes then how?
@vikas.bharti1, the short answer is yes, absolutely. This is the core offering of the Zoom Contact Center.
Product link: https://explore.zoom.us/en/products/contactcenter/
Developer documentation: Add video or chat client
You can also use either our Meeting SDK or Video SDK to build out this type of product. The Zoom Contact Center offers the routing logic that would route users to the agent which your app would need to build while using the Meeting/Video SDKs.
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