Cannot rejoin as host after leaving meeting

Meeting SDK Web
2

Hey @prasanna8,

As it turns out, this is a know issue that we’re working on fixing. Apologies for the trouble—we’ll let you know once we have an update on resolving this! (CS-2192)

Thanks,
Will

3

HI @will.zoom,

Is there any target date for the release of this fix? This is actually a critical issue on our side.

Regards,
Lara

4

Hey @lfrancia, @prasanna8,

With version 1.8.0, if the host gets disconnected, use the same host signature (passing in role 1) and they will rejoin the meeting as the Co-Host.

That being said, the currently functionality if the host gets disconnected, one of the participants will be assigned the Host. Once the original Host rejoins, they will be the Co-Host.

Thanks,
Tommy

5

Hi Tommy,

Thank you for the information. So in situation below, all will be hosts (User B will be main host, User A will be the co-host)?

  1. User A join as Host
  2. User B join as Guest
  3. User A left the meeting making User B as host
  4. User A rejoins the meeting

Regards,
Lara

6

I want to get this point clear.
So, will they rejoin as a participant if they pass in any other signature than the same one they used to host the meeting(even if the new signature is designed to be host(role = 1)) ?

7

@tommy

I indicated why this new behavior introduced recently (not related to web SDK version) is not acceptable here, could you please have a look ?

8

Hey @prasanna8,

The current functionality is if you pass in role 1, they will become the co-host. If you pass in role 0 they will join as a participant.

Thanks,
Tommy

9

Hey @lfrancia,

Correct:

  1. User A join as Host
  2. User B join as Guest
  3. User A left the meeting making User B as host
  4. User A rejoins the meeting as a Co-Host

Thanks,
Tommy

10

Hey @nvivot,

I have responded to you in that thread.

Thanks,
Tommy

11

Hi @tommy,

Thank you for answering my question.

If all will be host, then this will really be a problem for us because it means that our clients (originally joined as guest) will be host while the original host will just become co-host. There are reasons why we set our clients as guests and not host.

I hope Zoom can find a better solution for this.

Regards,
Lara

12

Hey @lfrancia,

We are currently working on a better solution. I will keep this thread updated on its development. :slight_smile:

Thanks,
Tommy

1 Like
13

Hi @tommy,

I’m doing some testing now with Web SDK v.1.8.1 and below is my test procedure.

  1. User A joins as host
  2. User B joins as host (will become co-host?)
  3. User C joins as guest
  4. User A left the meeting

I am expecting that User B will be the host right after doing the procedure above. But, what happened was User C instead became the host. Is this the expected behavior? Because, I thought there is a concept of co-host on Web SDK based on your comments.

Could you please confirm?

Regards,
Lara

14

Hey @lfrancia,

For step 2. do you have the Co Host feature enabled for the meeting host (Host A)?

Thanks,
Tommy

15

Hi Tommy,

Thank you for your reply.

I was able to make the co-host work after enabling co-host from our account settings. Thank you.

Lara

1 Like
16

You are welcome! :slight_smile:

Thanks,
Tommy

17

Hi @tommy,

We will just wait for the update on the original issue since even as co-host, co-host cannot still promote himself to host so the problem is still there.

Regards,
Lara

1 Like
18

Correct. :slight_smile: I will keep you updated.

Thanks,
Tommy

19

Is there any date for when this might be fixed?

Cannot rejoin as host after leaving meeting

20

Hey @PQAITSupport,

We do not have any updates to share yet, other than we are working on this. :slight_smile:

Thanks,
Tommy

21

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