I have been testing an RTMS app (since early November) that sends the following events to a webhook: meeting.started meeting.rtms_started meeting.rtms_stopped meeting.ended The webhook consumer requests the live transcript over websockets. Everything was working great, and we were in the proce…

@Bill3 when RTMS is deactivted, there is a high possibility that the scopes are removed frm the app. If I were you, here’s what I’ll do, Goto the app on marketplace Check if the scopes are there. [Screenshot 2025-12-17 at 9.00.16 PM] Screenshot 2025-12-17 at 9.00.16 PM1091×581 72.1 KB r…

Addendum… We have two apps using RTMS Scopes and Events: RTMStest4 - Using an ngrok webhook link to push events to my development machine. RTMSstaging - Using a direct webhook link to push events to one of our staging servers. We were successfully auto-starting the RTMStest4, for about a month. …

This is my zoom app, freshly added to Local Test [image] These are my auto-start options [image]

For the RTMStest4 app, the “permission type” for my user account is “User with Shared Access“

Hey @chunsiong.zoom , I am also facing the same issue. I followed the exact steps you mentioned, but I’m unable to find the Meetings scope permission you highlighted. Also, as mentioned earlier by @Bill3 , the app was visible to me at the same time as him, but now it no longer appears in the auto-…

@allanmoreno please start a new thread. it is most likely your issue is different frm bill3’s issue. If you cannot see the scope, you probably no longer have access to RTMS / it has expired

Thank you! My apps are now available for auto-start. I had meeting:read:meeting, rtms:read:rtms_started, and rtms:read:rtms_stopped. I had forgotten that I also needed meeting:read:meeting_transcript (and meeting:read:meeting_audio). I have updated my self-instructions.

Can't auto-start my RTMS apps (anymore...)

Realtime Media Streams

Bill3 (Bill) December 19, 2025, 5:18pm 4

BTW, when auto-start was working, there was a second auto-start option, listed below “Auto-start apps that access shared realtime meeting content“, which is no longer being shown.

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Can't auto-start my RTMS apps (anymore...)

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