Unable to see zoom marketplace app at zoom account setting for auto start and getting rtms

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Unable to see zoom marketplace app at zoom account setting for auto start and getting rtms i have already created genral app and already done all the setting and check with technical and sales team but i am not able to get zoom rtms because there is no app i see for getting rtms

Development APPs , After adding a new app, I can't find the app I want to test in the Zoom Apps section of User Settings, under the "Choose an app to auto-start" function
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hi @Ifthen ,

RTMS is not available by default.
You need to make an application to have in enabled, have you done this?
The form is at the end of this page.

All the best

John

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Hi @Ifthen ,

It sounds like you’ve already created a Zoom app, added the necessary RTMS scopes, and added it to your account, but you’re not able to configure RTMS to auto start, is that right? This needs to be enabled by a Zoom admin at the account level, is it possible that you don’t have the necessary permissions to do this?

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Hi @amanda-recallai

Yes, I am unable to select the app I have already created to auto-start for receiving Zoom RTMS. I have also completed all configurations and have all necessary permissions as I am the owner.

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hi @Ifthen ,

Have you sent a request to Zoom to enable RTMS.
Zoom have to specifically add RTMS functions to your account.

John

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hi @expertswho yes we had filled the form but there is no response from the zoom

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Hi @Ifthen
I will send you a DM to check into your account

@amanda-recallai and @expertswho thanks for chiming in

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ib@lean----- this is the email associated to the account please check @elisa.zoom

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Hi there - your account has been enabled to start working with RTMS. :slight_smile:

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Hi Jen, how are you?

I am facing the same problem with my account. It does not display on my auto start apps. Can you please enable my account as well? Thank you very much.

Regards,
Karolliny Elói