Can't integrate whiteboard

Meeting SDK
1

zoom meetings sdk for web component view 3.1.2

Currently I have the meetings sdk set up via my app, this joins a meeting that I create with the meetings API which is authenticated via server-server OAuth2.0. On the oauth account I have enabled the scopes for whiteboard read and write but on calling POST https://api.zoom.us/v2/whiteboards I get the response:

“{“error”:“Failed to create meeting. Status code: Unauthorized, Response: {"code":104, "message":"Invalid access token, does not contain scopes:["whiteboard:write"]"}”}”

I have enabled these scopes, and already used the same authentication process to create a meeting which is successful, on every API request I generate a new token which is fine on the meetings API.

How am I meant to resolve this if I already have the scopes allowed? I saw on another post someone had the same problem and it didn’t seem to get resolved … It also seems weird to me that it’s saying failed to create meeting when I’m trying to create a whiteboard

2

Review the Zoom documentation for the /v2/whiteboards endpoint: Zoom Whiteboard
Check Zoom Developer Forum for similar issues and solutions: https://devforum.zoom.us/

3

as mentioned in my question, I have already checked the forums and found 2 other people are having my same issue which never seemed to get resolved, here is my code below if it helps, scopes have been enabled for whiteboard read/write:

  [HttpGet]
  public ActionResult CreateWhiteboardTest()
  {
  
      GetToken();
  
      (HttpStatusCode statusCode, string content) = CreateWhiteboard();
  
      if (statusCode == HttpStatusCode.Created)
      {
          var whiteboardInfo = JsonConvert.DeserializeObject<ZoomCreateWhiteboardResponse>(content);
          return Json(new { whiteboardId = whiteboardInfo.whiteboard_id, whiteboardName = whiteboardInfo.whiteboard_name}, JsonRequestBehavior.AllowGet);
      } else
      {
          return Json(new { error = $"Failed to create meeting. Status code: {statusCode}, Response: {content}" }, JsonRequestBehavior.AllowGet);
      }
  }

where createwhiteboard is:

public (HttpStatusCode, string) CreateWhiteboard()
{
    var client = new RestClient($"https://api.zoom.us/v2/whiteboards");
    var request = new RestRequest();
    request.Method = Method.Post;

    request.AddHeader("Authorization", $"Bearer {_accessToken}");
    request.AddHeader("Content-Type", "application/json");
    
    var whiteboardDetails = new
    {
        name = "TestWhiteboard"
    };
    request.AddJsonBody(whiteboardDetails);
  
    try
    {
        var response = client.Execute(request);
        return (response.StatusCode, response.Content);
    }
    catch (Exception ex)
    {
        return (HttpStatusCode.InternalServerError, ex.Message);
    }
}

get token method updates the variable: private string _accessToken; which works as I use this in the meetings API successfully

4

Zoom team, this is the third issue with this code on this forum that hasn’t be responded to or solved, I’m finding the support, particularly for Meeting SDK related questions, quite disappointing to say the least.