Help To Enable Meeting SDK

Meeting SDK Web
1

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meetingSDK - Web - 3.1.0

Description
Our developer is following the instructions on the Zoom Developer website (Create a Meeting SDK App) to use the Zoom Meeting SDK. Our app, Glue Up, has been published for a long time, but we cannot find the “Meeting SDK enable” button in the feature tab. Additionally, we are encountering an error message: {method: ‘join’, status: false, result: ‘Invalid signature.’, errorMessage: ‘Signature is invalid.’, errorCode: 3712}. Can you assist us with this issue?

Error?
{method: ‘join’, status: false, result: ‘Invalid signature.’, errorMessage: ‘Signature is invalid.’, errorCode: 3712}

How To Reproduce
Steps to reproduce the behavior including:
1. Oauth
2. {method: ‘join’, status: false, result: ‘Invalid signature.’, errorMessage: ‘Signature is invalid.’, errorCode: 3712}
3. meetingSDK - Web - 3.1.0

2

Hi Yasir,

Thank you for reaching out regarding your app.

You cannot enable Meeting SDK features on regular OAuth apps.

The signature must be generated using a clientID and clientSecret from a Meeting SDK App Type. Please create a separate SDK app, and use the its credentials to generate the signature.

Moving this thread to the Meeting SDK topic.

Regards,

3

Hi @nigel.hughey ,

Thank you for your response. Does that mean our users need to authorize twice? Once for the current OAuth app and once for the Meeting SDK app? Or do we have to deprecate the current app and create a new one, then publish it again? Is it possible to update this from the backend? We have gone through a lengthy process to publish it, and our app is already live. It would be difficult for us to start a new app at this point.

Best regards.

4

Hi @nigel.hughey , Need your help.

5

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