Changelog: Virtual Agent - Expanded Virtual Agent engagement report fields

Changelog virtual-agent
1

Released: 2026-08-24 Updated: 2026-08-24

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Summary: Added agent, model, topic group, and guardrail trigger fields to the Virtual Agent engagement report API.

Enhancements

  • New agent_instance_id,agent_instance_version_id,llm_models,topic_groups,agent_minor_version_number,agent_instance_name,agent_instance_version_number,agent_instance_version_name,guardrail_triggers response fields in the following Report API:
    • GET /v2/virtual_agent/report/engagements