Chat message file info returns different data randomly

API and Webhooks Chat
1

Till yesterday, the files in chat was returned as:

            "files": [
                {
                    "file_id": "XYZ",
                    "file_name": "Image 2024-10-22 at 104726.png",
                    "file_size": 154507,
                    "download_url": "https://XYZ.zoom.us/file/download/XYZ"
                }
            ],

Today, I am seeing only file id

            "files": [
                {
                    "file_id": "XYZ",
                }
            ],
2

And trying to get file info Team Chat APIs - Zoom Developers

raises 403 Forbidden

3

Hi @viraj.kanwade
sorry for the late reply here!
Are you still having this issue:?

4

Yes @elisa.zoom
I had a backup of one of the messages. Now for the same exact request, the message object only contains file id. And request to /chat/files/{file_id} returns 403.

5

Closing this thread, all follow-ups are here: API not returning messages for a channel