Claiming control of app

App Marketplace Marketplace Admins
1

It appears the account originally used to create the app was deleted. How can we reclaim ownership of our app?

2

Hi @Kacy

Thank you for raising this issue.
Please follow the steps shown here to re-gain access to the app:

Best,

3

Thanks, Yoon! The article says “On the Zoom Developer Forum, you can create a post. Select Marketplace for Category and you should receive a response within 48hrs.” which I’ve done. Are you able to help me with assigning the app to our account?

4

@Kacy I sent you a DM to work on the this sorry for the delay but respond to that DM so we can work on helping you recover access to your app