Cloud Recordings: DELETE API malfunction

API and Webhooks Cloud Recordings
1

With respect to the created zoom app titled “EVA_2022_Delete” in the account number 7015470394 , the DELETE API (Link: Zoom Meeting API) doesn’t seem to be working since the 18th of this month.

Despite the videos being present in the storage, the API is returning a status of 404 with the message saying “3001: This recording doesn’t exist”.

Due to this malfunction, the zoom storage is being exhausted. Hence, I believe that this would be an error from zoom’s end, as the API was working as intended before 2022-04-18, and from this date, all API calls are incorrectly returning a 404 status.

Please provide a rectification for this issue at the earliest, as it is resulting in an exhaustion of resources.

2

We are encountering the same issue with the Delete API calls: 404 3301 Error When Trying To Delete Individual Recording Files Through API - #3 by eot

3

Thanks for informing. I have replied in the thread.

4

Hi everyone!

This was due to an issue on our end.
Could you please try again and confirm that this is not an issue anymore!
Best,
Elisa

5

Thank you, @elisa.zoom
The issue seems to be fixed.

1 Like
6

@Ethnus1 Thanks for confirming this! :slight_smile:

7

@elisa.zoom - We are also facing this issue now. Trying to delete via meeting uuid

Can you please check and help us here soon?

8

Hi @vijay_k
Could you please share more details of this issue? It would be helpful if you share with me your workflow so I can try and replicate this on my end.