Hi Tommy - thx. It may be similar but hard to say.
I can see that they have a True confirmation email field but mine reports as False.
I have tried to adjust the setting to “True” manually … but it has not changed the outcome.
Yes, I am able to activate the Zap… but then I receive an error message soon after I do.
I have attached 3 screenshots for you.
Screenshot 1: shows a view from inside Typeform (the app in which the registrant data is captured). You are looking at:
the 2 fields that get asked for in the Zap (being the email field and the First name field), as well as the Family name field
the email field is designated as an email field
the two name fields are text fields
you will note that each field has a “*”… this means it is a required field
Screenshot 2: interestingly, if I was to register for an webinar directly inside Zoom, Zoom would also require a confirmation email as well as a Family name, but the Zap does not ask for these. (See Screenshot 2, showing a webinar registration page in Zoom))
If you feel it would help, I can add a please confirm email field in Typeform (I had done this previously but deleted it as the Zap does not ask for me to connect such a field with anything in Zoom (although this would make sense to me)
Screenshot 3: shows an error message received from Zapier (note reference to email missing. Again I wonder if this is because Zoom is not asking Zapier to ask for a confirmation email field?
(actually no screenshots as there is no space to do this sorry)
On a related note, in the original Typeform, there is a logic jump which means only people who WANT to register go too the questions that ask for email and name etc. Other people who are run Typeform do not need to complete these fields. I wonder if this is part of the issue. Does Zoom reject the whole Zap if any single entry misses a single field?
The confirmation email field on Zoom’s end is just a comparison on the frontend. It does not actually have any effect in the backend. So it should not be required when creating the Zap.
Did sharing screenshots not work? Can you try sharing an image url to the screenshot?
Hi Tommy - sorry, Zoom block me uploading another image.
Do you know if there is any progress with this Zapier integration into Zoom - it is very frustrating and disappointing to be honest. Not to mention, I also raised this with Zoom themselves but hav no reply after 2 weeks