Code 3001,message : Meeting does not exist

[aalamour (Anas)]

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Description
We integrate salesforce with zoom. we use the ZOOM API to retrieve the clients attendance for the past meetings . we have the next error message only for one recurring zoom webinar.

Error
{“code”:3001,“message”:“Meeting does not exist: [REDACTED].”}

API Base URL : https://api.zoom.us/v2

We are sure that the zoom id and occurrence id are correct for this webinar , what means this error message and how we can resolve it ?

[aalamour (Anas)]

@aalamour

[REDACTED]

Just i am noticing that the UUID is containing slash /, is that the reason the API filed to retrive the meeting data ?

[MaxM]

Hey @aalamour,

Thank you for reaching out to the Zoom Developer Forum. Just to clarify, you’re seeing this issue when using the Zoom for Salesforce app, correct? Are you able to share a screenshot of the error?

Thanks,
Max

[anasalamour (anas)]

Hi MaxM, no , we are using the Zoom API.

[MaxM]

Hey @anasalamour,

Thank you for clarifying. You’re correct, if a UUID includes a slash you’ll want to double URL encode that UUID before using it with the API:

What API are you using specifically? Are you able to provide the endpoint and method that you’re using? I’ll advise further with that information.

Thanks,
Max