This is for developer-specific feature requests. For other requests please contact our customer support team.
Is your feature request related to a problem? Please describe.
A clear and concise description of what the problem is. Ex. I’m always frustrated when […]
We would like the ability to Completely Delete a Webinar Registrant from an event. This way if the customer decides to ‘Re-register’ they have a ability to do so.
Currently when you use the
and apply ‘Cancel’ as the status it is looked upon as a ‘soft delete’ moving the registered customer into a ‘blocked/deny’ status. If the customer re-registers from a webform it indicates an error message saying that the email is already listed but prevented from ‘re-registering’ for the event.
Describe the solution you’d like
A clear and concise description of what you want to happen.
Having a ‘DELETE’ webinar registrant instead of just a status update through the Zoom Webinar API.
Describe alternatives you’ve considered
A clear and concise description of any alternative solutions or features you’ve considered.
We noticed that in the Zoom confirmation emails there is a link to hard delete a customer from the webinar and then if they decide to re-register they can since the data is not listed in the ‘blocked/deny’ status.
Since we are using our own email templates we do not have access to hard delete webinar registrants.
Add any other context or screenshots about the feature request here.