Update Webinar Registrant Status needs email AND/OR id?

#1

For the registrants, is it necessary to provide both the registrant’s id and email? It seems that either alone is a unique key.
We are not storing the registrant id after registering a user. We are hoping that we can change a user’s status (i.e., cancel) based on email alone.
Please advise.
Thanks!
David

0 Likes

#2

I was able to cancel using just the email and it worked … kinda.
The registrant’s status changed to “all” and was moved to the “Denied/Blocked” tab.

0 Likes