Expected: list of contacts
Received a single contact with the user itself and other contacts not being fetched despite being displayed/present on zoom app.
https://api.zoom.us/v2/chat/users/me/messages
body{“message”:“hi”, “to_contact”:“emailid”}
Returns user blocked error despite that not being the case
“code”:5421,“message”:“Can not send message to a blocked contact.”
Hello Team,
I am still facing the same issue. Could you please confirm if this issue is due to the account or is it related to any recent changes in the apis/oauth application? @webb.deneys could you please let me know if you managed to find a solution?
Here are a few steps to troubleshoot and address the issues:
Double-Check API Endpoint and Authentication:
Verify that the api_key is valid and has the necessary permissions.
Verify User Permissions:
Make sure that the user you are querying has permission to access contacts.
Check if there are any settings or restrictions on the Zoom account that might prevent fetching contacts.
Check for API Changes:
Sometimes APIs undergo updates that can change how they behave. Review the latest Zoom API documentation for any recent changes or deprecations.
For the Messages API:
Error Code 5421 - Blocked Contact:
This error indicates that the user you are trying to send a message to is marked as blocked. Double-check the contact list and settings to confirm that the recipient is not blocked.
If the recipient is not blocked, this might be an issue with the API or a misinterpretation of the contact status.
Testing with Different Contacts:
Try sending messages to different contacts to see if the issue is specific to certain contacts or if it is a general problem.
Reviewing Account and App Settings:
Make sure that your app and account settings on Zoom are correctly configured to allow sending messages. This is picked from reminiapkking
Hi! I have created a different app to test the same and I am still unable to access the contacts or send messages via the messages api
For example:
sending by userID works:
